Zimrri Gudino

At Workday, I led end-to-end testing for new HCM features, with a focus on Skills and Talent Profile, configuring security groups and business processes to replicate real-world customer environments. I designed advanced custom reports to deliver actionable insights for HR teams and collaborated cross-functionally with Product Managers, Machine Learning Engineers, and Linguistics to troubleshoot complex production issues, especially for global clients. Additionally, I created internal documentation and video tutorials to streamline tool adoption, and I served as Scrum Master, facilitating agile ceremonies and ensuring timely feature delivery.

As a Python Developer and Tester at Chico State, I automated classroom enrollment processes by integrating APIs with Blackboard Learn and Google Classroom, reducing manual effort by 60%. I developed and tested scripts to streamline data workflows, improving efficiency and accuracy in student enrollment management.

As an IT Support Specialist at Chico State, I diagnosed and resolved technical issues for students and faculty, ensuring minimal downtime and a smooth user experience. I configured and deployed new hardware and software, integrated devices into the campus network, and maintained computer components to optimize system performance. Additionally, I provided customer-focused technical support, streamlining troubleshooting processes and enhancing user satisfaction.

​Management Information Systems (MINS) is the study of how technology can be used to solve business problems and create new business opportunities. The MINS program at Chico State focuses on a mix of applied computer systems knowledge, communication and interpersonal skills, and a practical business orientation to produce graduates who have technical savvy as well as a deep understanding of business functions and processes. ​